Contact Us

Last Updated: April 25, 2025

At Shoppy Hub, we are committed to providing exceptional customer support and ensuring a smooth shopping experience. Whether you have questions, need help with an order, or want to share feedback, we're here to assist you.

1. How to Reach Us

You can contact us directly through the following channels:

📞 Phone Support:
6291201918
Available: Monday to Saturday | 10:00 AM – 6:00 PM (IST)
Note: Closed on Sundays and public holidays.

📍 Postal Address:
Shoppy Hub
25 Kings Road, Gulmohar Railway Quarters,
Mali Panchghara, Howrah, West Bengal – 711101, India

2. What We Can Help With

You can contact us for assistance with:

  • Order status and tracking

  • Cancellations or changes to your order

  • Returns, refunds, and exchanges

  • Payment or shipping issues

  • Product information and availability

  • Feedback or complaints

  • Any other general inquiries related to our services

3. Response Time

We aim to respond to all inquiries as quickly as possible. During working hours, most calls are addressed immediately. If we're unavailable, please leave a message or try again shortly.

4. Feedback & Complaints

We value your feedback and use it to improve our products and services. If you are dissatisfied with any part of your experience with us, please don’t hesitate to call us at 6291201918. We will do our best to resolve the issue promptly and fairly.

5. Escalation Support

If you feel that your concern has not been addressed adequately, you may escalate the issue by writing to our postal address mentioned above. Kindly include your order number and contact details for a quicker resolution.

6. Updates to This Policy

We may update this Contact Us Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of our Services after changes implies your acceptance of the revised policy.